TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Average Score (126 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:Golf RYEAR:2024
Amber. She is amazing. Attentive, kind, and professional.
TYPE:ServiceMODEL:TiguanYEAR:2018
Great service - Amber was amazing. Got my vehicle worked in so quickly, explained everything so well, kept me updated.
TYPE:SalesMODEL:ID. BuzzYEAR:2025
Jerry went out of his way to make sure we got a good deal and the car we wanted.
TYPE:ServiceMODEL:TiguanYEAR:2019
TYPE:ServiceMODEL:Golf RYEAR:2024
The communication over the phone and follow up were top notch. On a work trip 2 hours from home, VW roadside insisted I have my car towed an hour further from home for a coolant issue. I was anxious about this and felt stranded 2 hours from home/an hour from my car. I got Amber on the phone and she patiently walked me through everything. She worked with her technician to ensure my car was seen the day it was towed in, and then to make sure I would be able to get home safely so I could have the repair done near home as the part wouldn’t be available in the mountains for about a week longer. She went above and beyond when she called me the day after I got home to make sure I did in fact get home safely!
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:SalesMODEL:AtlasYEAR:2025
They were very clear, professional and polite.