Average Score (126 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

126 Ratings

4.8 Average

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  • Cameron M.01-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    After being towed to the dealer for the 4th time in 2 years, my ID.4 underwent a major software update. Less than 2 weeks later, the car refused to start, again. The next day it started and I drove it to a Ford dealership and traded it in for a Mach-E. Landyn King at VW Glenwood was great, but I don't think the mechanics ever solved the gremlins that haunted my vehicle. Finally gave up on my VW, too unreliable.

  • Ever R.01-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Robert R.01-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    I always feel welcome when I come to Glenwood Springs VW. Plus, they took care of my recent issue with my Tiguan very efficiently and below what I thought it would cost.

  • Ranee A.01-18-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Christian was so amazing to work with and very responsive. He is very professional, kind and extremely thorough. He found the exact car I wanted and made it happen for a great deal. He couldn’t do all of this alone and has a great leadership team in Kevin and Kelly. I’m beyond happy with my Atlas Cross Sport!

  • Robert M.01-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Very fast service in and out less than 1 hour

  • Kenneth O.01-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Barbara F.01-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Lyndon was very helpful! She wanted to make sure my experience at Glenwood Volkswagen was as best as possible.

  • Scott L.01-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    I always appreciate the great communication!

  • Magon C.01-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Fixed my recall! Did it in less time than quoted! Great loaner vehicle!

  • Dumitru A.12-23-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    It’s always a pleasure to take my car to this dealership. Staff friendly and helpful and work carried out to an excellent standard. Especially want to say thank you to my advisor Landyn for her great service!!!! Definitely will come back. Thx !!