Average Score (126 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

126 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Darrel O.12-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Service rep greeted me at the car. Everything done in a professional manner.

  • Doug S.12-23-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Friendly and courteous. Took a few tries to accurately capture my issue, but it was repaired quickly.

  • Donald B.12-18-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Jane C.12-17-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    I was met by a smiling face who brought me inside and explained everything showing me numbers (cost) and giving me choices. Landyn was very helpful, knowledgeable and friendly.

  • John M.12-16-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The VW service department is really good. I trust that they do an excellent job with the car maintenance but more importantly they are very friendly and helpful and make the trip to Glenwood Springs a positive one. Shout out to Landyn who is very professional and very nice.

  • Renee P.12-16-2024

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Fast, friendly and great follow up

  • Elaine G.12-16-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Easy to schedule, prompt attention and good communication throughout

  • Ales S.12-13-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

    Smooth sailing as always, the service team lead by Landyn has things dialed in!

  • Rocio S.12-13-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Kyle H.12-12-2024

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Everything and everyone was helpful and informative. Communication was excellent.