Average Score (121 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

121 Ratings

4.8 Average

Models
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  • Richard F.07-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Austin G.07-15-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    Landyn has been a great help and super kind. She does a great job of explaining in detail of what is going on and how it issues are being fixed.

  • Sherry A.07-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    incredible experience from the time i dropped off my car to being emailed my electronic checklist report after I paid. dealership was beautiful, coffee great and several people checked in on me as I waited for my service to be completed.

  • Samantha S.07-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Dean S.07-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Cameron B.07-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Great service, appreciate they have local shuttle service. Royal is a great customer service agent as the shuttle driver.

  • Magon C.07-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    An oil change should not take 2 hours and 45 minutes.

  • Gary L.07-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Great advisor. Car taken care of in time.

  • Tiana F.06-29-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Great staff and easy process

  • Guillermo Z.06-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Because I always receive the Royal Treatment