Average Score (126 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

126 Ratings

4.8 Average

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  • Guillermo Z.06-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Because I always receive the Royal Treatment

  • Anthony E.06-27-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    We were coming back home from extensive travel in Europe. We knew we wanted to purchase a VW Atlas Cross Sport for the past year. We thought we would stop in, check prices etc. We were very tired from travel and Jamie and Rob made it swift and easy. I was most please with how easy we came to an agreement without haggling. We had cash to pay for the Atlas. Thank you.

  • Katrina B.06-23-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

    Kind and helpful staff

  • Laura C.06-23-2025

    TYPE:ServiceMODEL:GolfYEAR:2021

    Very pleased with the service I received.

  • Christopher O.06-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Excellent value. Service writer went beyond the call to assist w/ questions. 3.5 hrs - with an appointment - for oil change seems a bit much.

  • Alpenglow L.06-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Glenwood VW wanted to charge me $650 to fix a chewed wire that they showed me... I did it myself in 16 minutes including putting my tools away. For my ID.4, they show a 10,000 mile service at $548 but Grand Junction says that's $45 (30,000 are $250). They also say that ID.4 service includes changing engine air filter and checking oil. ID.4 are ELECTRIC cars. This service center used to be excellent, but I'm willing to drive 180 miles round trip to NOT use them ever again. Save your money, heartburn, and headache and go somewhere else.

  • Shawn B.06-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Efficient and no hassle process

  • Cristian S.06-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • John S.06-09-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Everything went as expected except for a minor scheduling glitch. I was originally scheduled, had to change to Tuesday. Called the week before to make the change, was assured it was made, but received email reminder for the original Monday appointment. Called on Monday, confirmed the Tuesday time. Other than that, all went well.

  • Luke B.06-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024